Emergency Support
When the unexpected happens, can your business afford to wait? We understand that downtime means lost productivity, which is why our emergency support is designed to get you up and running again quickly.
Our dedicated support hotline is staffed by experienced technicians who can provide immediate assistance to diagnose and resolve issues. Many of our control systems feature remote access capabilities, allowing us to identify and correct numerous electrical control issues without requiring an on-site visit, saving you precious time and minimising disruption.
When physical attendance is necessary, we’ll dispatch a service engineer as quickly as possible, ensuring rapid response times throughout the UK.
Preventative Maintenance Programmes
Many conveyor system failures can be prevented with proper maintenance. Why wait for a breakdown when you can prevent it?
To ensure your systems continue to operate at peak efficiency, we offer flexible preventative maintenance contracts tailored to your specific requirements. Following installation, our technical team will conduct a comprehensive audit of your system and recommend a maintenance schedule designed to:
-
Maximise system uptime and reliability
-
Extend equipment lifespan
-
Identify potential issues before they cause failures
-
Optimise performance and energy efficiency
-
Reduce overall operating costs
Our skilled maintenance engineers will visit your site according to the agreed schedule, performing thorough inspections and preventative work on both mechanical components and electrical systems. Each visit is documented with a detailed report that highlights the current condition of your system and provides recommendations for future consideration.
System Upgrades
Balancing the budget can be tricky, especially when your operational needs evolve. As your business grows and adapts, your conveyor systems should evolve too.
We work closely with our customers to assess changing requirements and devise cost-effective solutions that maximise the value of existing infrastructure while incorporating new capabilities.
Our continuous improvement programmes include:
-
In-depth process analysis of new production demands
-
Software updates to accommodate changing workflows
-
Module replacements or additions to enhance functionality
-
System reconfiguration to improve efficiency
-
Integration of new technologies with existing systems
Our modular systems ensure that upgrades can be implemented with minimal disruption to your operations, providing the flexibility needed to support your business as it grows.
Remote Technical Support
Our advanced remote support platform provides secure, non-intrusive connectivity to your systems, allowing our technical team to:
-
Monitor system performance in real-time
-
Diagnose issues quickly and accurately
-
Implement software adjustments remotely
-
Provide immediate technical guidance to on-site personnel
-
Collect and analyse performance data to identify opportunities for improvement
This approach resolves approximately 80% of system issues without requiring an engineer to visit your site, dramatically reducing downtime and support costs.
Replacement Parts
All mechanical equipment requires replacement parts over time. After installation, you will receive a comprehensive list of recommended spare parts to keep on-site for immediate access when components wear out or, in rare cases, fail unexpectedly.
We design our systems with component commonality in mind, using standardised parts across multiple systems whenever possible. This approach allows us to maintain extensive stocks of frequently used components, ensuring rapid delivery when you need replacements.
For customers with limited storage capacity or without dedicated maintenance facilities, we offer secure storage for critical spare components at our premises, ready for immediate dispatch when needed.
Why Choose Central Conveyors
Central Conveyors delivers unparalleled expertise to provide solutions precisely matched to your material handling requirements.
Unlike many competitors who operate as intermediaries with limited product offerings, Central Conveyors maintains an in-house team of dedicated project managers, design specialists, and mechanical engineers. This approach enables us to engineer bespoke conveyor systems that align exactly with your specifications whilst maintaining cost-effectiveness.
Beyond our core design, manufacturing, and installation services, Central Conveyors ensures exceptional post-purchase support. Each conveyor system is accompanied by comprehensive documentation, including operational manuals and detailed spare parts catalogues.
Our central East Midlands location provides optimal accessibility to service clients across the UK and European markets.
For detailed information about our product range, contact our team on 01509 816064.
The Complete Conveyor System Solution
Whether you need a simple belt replacement or a comprehensive automation solution, our team is here to support you. Contact us today.
Find Us:
Central Conveyors Ltd,
Unit 13 & 14, Kernan Drive,
Swingbridge Trading Estate, Loughborough,
LE11 5JF