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Aftercare, Maintenance and Support

At CCL, our commitment doesn’t end with installation. We believe that comprehensive aftercare is essential to maximising the lifespan and performance of your conveyor systems. 

Emergency Support

Unplanned downtime requires a clear, practical response. Contact our team with the symptoms, system details and any fault messages so we can assess the issue and advise on the next steps. Where remote access is available, our technicians can investigate suitable control-system faults without an initial site visit. If on-site work is needed, we will discuss engineer availability and the work required to return your equipment to service.

Preventative Maintenance Programmes

Planned maintenance helps identify wear and developing faults before they cause unplanned downtime. We offer maintenance programmes based on your equipment, operating conditions and production schedule. Visits can include mechanical and electrical inspections, preventative work and checks on system performance. After each visit, we provide a report outlining the condition of the equipment and recommended follow-up work. Our team will discuss a suitable maintenance schedule with you and review it as your operational requirements change.

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System Upgrades

As production requirements change, an existing conveyor system may need additional capacity, new functions or a revised layout. We assess your current equipment and process before recommending an upgrade. Options can include software changes, replacement or additional modules, system reconfiguration and integration with new equipment. Our team will explain the proposed scope, installation requirements and expected disruption so you can plan the work around your operation.

Remote Technical Support

Where your control system supports remote access, our technical team can help investigate faults, review system performance and make appropriate software adjustments. We can also guide your on-site team through diagnostic checks. Remote support may resolve some control issues without an engineer visit; where site work is required, we will advise on the next steps.

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Replacement Parts

A planned spare-parts strategy helps you respond to wear and component faults. We provide recommended spare-parts information for your system and can advise which components to hold on site. Standardised components are used where suitable to simplify maintenance and replacement. Contact our team to confirm availability and delivery times, or to discuss storage arrangements for critical spares where on-site space is limited.

Why Choose Central Conveyors

Central Conveyors brings design, manufacturing, installation and aftercare together through one in-house team. Our project managers, designers and mechanical engineers understand the systems we supply and can advise on maintenance, spare parts and future modifications. Based in Loughborough, we support customers across the UK and Europe. Operating manuals and spare-parts documentation are provided to help your team manage the equipment. For service advice, call 01509 816064 or email sales@central-conveyors.co.uk.

The Complete Conveyor System Solution

Whether you need a simple belt replacement or a comprehensive automation solution, our team is here to support you. Contact us today.

Find Us: 

Central Conveyors Ltd,

Unit 13 & 14, Kernan Drive,

Swingbridge Trading Estate, Loughborough,

LE11 5JF​

Get in Touch

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